Call
A customer rings your number and nobody on the team is free to pick up.
The AI receptionist that answers when you can't — quotes the job and books it in. Built for service businesses
A customer calls, Jess picks up and works out what they need. She collects the job details, gives them a price and books the visit into your calendar — then reminds them, confirms the slot and follows up once the work is done. You decide which calls she takes.
An animated demonstration: Sarah Mitchell calls about an end-of-lease clean, Jess answers, captures the customer, service, property size and date, quotes the job at $420, books it for Saturday at 10am, texts the reminder the day before, takes Sarah's confirmation, follows up after the job and asks her to leave a Google review.
The problem
A missed call can turn into a job someone else books.
If you called a business and nobody answered, would you wait for them to call you back?
- 01
No answer
The phone rings out. You're under a sink, up a ladder, driving between jobs — or it's 8pm on a Saturday.
- 02
Next company
Most people won't leave a voicemail and wait for a call back. They scroll down and ring the next name on the list.
- 03
Booking lost
Whoever picks up first is usually the one who gets the job. You never find out about the one you missed.
Jess is there for those calls. She answers when nobody on your team can — so the enquiry stays with you instead of moving down the list.
Call answered — Saturday clean bookedQuote given on the call — $420Booking confirmed — Saturday, 10:00 AMNew contact saved — Sarah MitchellMissed call picked up — job booked
Reminder sent — visit tomorrow, 10:00 AMCustomer replied YES — appointment confirmedCaller's question answered from your FAQUrgent call transferred to youVoicemail transcribed and summarised
Job card created — 120 Acacia StreetFollow-up sent — how did we do today?Feedback received — five starsGoogle review requestedCall summary sent to your phone
How it works
From the first call
to the Google review.
Jess doesn't stop when the call ends. She stays with the customer through the whole job — quoting, booking, reminding, confirming and following up.
- Call
- Conversation
- Quote
- Booking
- Reminder
- Confirmation
- Feedback
- Google review
Conversation
Jess answers in your business's name and works out what the customer actually needs.
Quote
She asks the questions the job needs, then gives a price based on your own rules.
Booking
The visit goes into your calendar, with the address and job details attached.
Reminder
Before the visit, the customer gets a text asking them to confirm the time.
Confirmation
They reply YES and the appointment is confirmed — before anyone travels.
Feedback
After the job, Jess checks how it went and records what the customer says.
Google review
When they're happy, she invites them to share it on Google while it's fresh.
What Jess does
Answers the call, quotes the job, books it in — then keeps going.
Jess covers the whole run of a job, not just the ring. She picks up when your team can't, works out what the customer needs, prices it from your rules and books it into your calendar. Then she reminds them, confirms the slot before anyone travels, follows up once the work is done and invites the happy ones to leave a review.
Incoming call · 00:48Jess answering
"Hi, I need an end-of-lease clean this Saturday."
"Absolutely. How many bedrooms is the property?"
"Three bedrooms, two bathrooms."
"Got it. Is there carpet in the bedrooms, and do you need the oven done as well?"
Nobody on the team had to pick up · details captured
End-of-lease clean · 120 Acacia StQuoted on the call
3 bedrooms$240
2 bathrooms$110
Oven & carpets$70
Quote$420
Saturday, 10:00 AM — RuiBooking confirmed
Tomorrow's visit · Sarah MitchellReminder
"Hi Sarah, just a reminder about your cleaning appointment tomorrow at 10 AM. Please reply YES to confirm."
"YES"
"Thanks — you're confirmed for 10 AM. Rui will be the one coming out."
Sent 4:02 PM, the day beforeAppointment confirmed
After the job · Sarah MitchellFollow-up
"Hi Sarah, how did we do today?"
★★★★★"Everything was great, thank you!"
"Great to hear. Would you mind sharing your experience on Google?"
Feedback saved to Sarah's recordLeave a Google review
Your call
You decide when
Jess steps in.
Jess isn't built to replace the relationship you have with your customers. Your team keeps that. She covers the moments when nobody can pick up — and you choose exactly which moments those are.
Your team handles the relationship.
Jess handles the moments when you can't.
When should Jess answer?Your settings
- After business hoursEvenings, weekends and holidays, when the office is shut.
- When nobody answersAfter a few rings, or when every line is already busy.
- During busy periodsWhen the calls arrive faster than the team can take them.
- Selected call typesOnly the kinds of call you choose to send her way.
Everything else keeps ringing through to your team, exactly as it does now.
See it in use
One call,
from ring to review.
A customer books an end-of-lease clean without anyone on the team touching the phone.
Answers the callWorks out what they needQuotes the job
Books it into the calendarReminds and confirmsFollows up and asks for the review
Integrations
Works with what you
already use every day.
No new system to learn, and no number to change. Jess works with the phone line, calendar, messages and customer records you already have.
WhatsApp BusinessGmailGoogle Business ProfileZapierTwilioVoIP & landline
Google CalendarOutlookServiceM8MakeSMS
Who it's for
Built for the businesses
that run on bookings.
Cleaning, trades, maintenance — anywhere a missed call is a job that went to somebody else.
01
Cleaning services
End-of-lease jobs quoted on the call02Electricians
Call-outs answered, quoted and booked03Plumbers
Burst pipe at 2am? Jess picks up04HVAC
Installs and servicing booked while you're on site05Painters
Site visits booked without dropping the roller06Carpenters
Every enquiry answered, every visit booked07Builders & renovations
Enquiries answered between site visits08Plasterers & drywall
Customers looked after while you're on the wall09Landscaping
Recurring visits booked and confirmed10Pool maintenance
Recurring visits, nobody forgotten11Pest control
Follow-ups and warranties booked on time12Metalwork & welding
Measure-ups booked in minutes13Roofing & guttering
Urgent leaks answered at any hour14Glaziers
Measure-up booked the same day they call15Flooring & tiling
Installs slotted into the right day16Handyman services
Every small job logged and scheduled17Solar energy
Leads qualified before the site survey18Security & CCTV
Installs and service calls under controlPricing
One plan.
Everything Jess does.
No tiers to compare and nothing held back for an enterprise plan — answering, quoting, booking, reminders and follow-ups are all in it.
USD99/month
250 call minutes included every month
- Answers calls on your own number, around the clock
- Answers your customers' questions
- Collects job details and quotes from your rules
- Books jobs straight into your calendar
- Appointment reminders and confirmations by text
- Follow-up and feedback after the job is done
- Google review requests for happy customers
- You choose when Jess answers, and what she says
- Every caller saved to your customer records
- Call summaries sent to your phone
- Set up with you, service by service
- Unlimited team members
Past 250 minutesUSD 0.40 per extra minute
Get started
Billed monthly.
First month guarantee
If Jess doesn't book or close a single job outside your business hours in your first month, we'll refund your monthly fee.
Questions
Everything
people ask first.
Still unsure? Talk to a human — your customers aren't the only ones who get one.
What is Jess, exactly?
An AI receptionist for service businesses. She answers your phone when your team can't, talks to the customer, works out what they need, can quote and book the job, and then keeps the conversation going afterwards — reminders, confirmations, feedback and review requests.
What happens when a customer calls?
Jess picks up and greets them in your business's name. She asks the questions the job needs — what the service is, the size of the property, when they want it — answers what she can, and if you've given her your pricing rules she can quote on the call and book the visit into your calendar.
Does Jess replace my team?
No. Your team handles the relationship; Jess handles the moments when nobody can pick up. You decide which calls reach her and which ones don't.
When does Jess answer?
Whenever you tell her to: after business hours, when nobody answers within a few rings, during busy periods, or only for selected call types. You can change it whenever you like.
Can she really quote and book the job?
She quotes from the rules you give her — your services, your prices, how each job is measured — and books into your calendar. Anything that falls outside those rules she collects and hands to you instead of guessing.
What happens after the booking?
Jess texts the customer before the visit and asks them to confirm, so you know the slot is still on before anyone travels. That's what helps bring no-shows and wasted trips down.
Does she follow up once the job is done?
Yes. She checks how it went and records what the customer says. When they're happy, she invites them to leave a Google review.
What if the customer asks to speak to me?
Jess can transfer the call to you, take a message, or send you the conversation summary — whichever you configure.
Can I choose how she speaks and what she says?
You can. You set the business name, the services, your base prices, the areas you cover, your hours and the tone of voice.
Does she understand accents and slang?
Jess handles everyday spoken English across a range of regional accents. If she can't follow a caller, she takes a message and passes it to you rather than guessing.
Do I need to change my phone number?
No. You can forward calls from your existing number to Jess, or use a new number she answers.
How much does it cost?
USD 99 a month, which includes 250 minutes of calls. Extra minutes are USD 0.40 each, billed monthly. And if Jess doesn't book or close a single job outside your business hours in your first month, we'll refund your monthly fee.
I run more than one business. Does that work?
Yes — you can run more than one business from the same account, each with its own scripts, calendar and numbers.